• Product Research & Strategy Leader

    in Boston

    In my world, questions invariably lead to more questions.

    I solve problems.

  • Skills

    What I bring to the table.

    UX Research Skills

    Research

    • User Interviews
    • Contextual Inquiry
    • Competitive Analysis
    • Persona Development
    • Survey Design
    • Task Analysis
    • Card Sorting
    • Affinity Diagrams
    UX Design Skills

    Design

    • Ideation
    • Information Architecture
    • User Flows
    • User Journey
    • Paper Sketches
    • Wireframing
    UX Testing Skills

    Testing

    • Usability Testing
    • Test Script Development
    • Heuristic Evaluation
    • Paper Prototyping
    • Interactive Prototyping
    UX Software Skills

    Tools

    • Sketch
    • Pendo
    • POP
    • Alchemer
    • Mural
    • Airtable
    • HubSpot
    • OptimalSort
    • Respondent
    • UserZoom
    • Watsonx AI

  • Connect With Me

    Connect with Mark on Twitter

    Twitter

    Email Mark

    Email

    Connect with Mark on LinkedIn

    LinkedIn

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